Handmade with ♥

Here at Shoko everything is made to order, this gives you the choice to customise our clothing to your own liking, but it also means that manufacturing time varies and can sometimes take up to 3 weeks. 

Shipping to Germany & Austria:

Service          Fee                                                                Delivery

UPS                (order costs €0,00 – €19,99) 5.90 €               1-4 Working Days 

UPS                (order costs €20,00 – €79,99) 6.90 - 7.90 €   1-4 Working Days

UPS                (order costs €80,00 – €119,99) 8.90 €            1-4 Working Days

Shipping to other EU Countries:

All orders are delivered via UPS, except in Greece. Tracking is available once the order has been shipped. 

Service           Fee                                                                Delivery

UPS                (order costs €0,00 – €119,99) 8.90 €             1-4 Working Days

Free UPS express shipping within the European Union on orders over 120€. 

* UPS EXPRESS: This means that as soon as the parcel is shipped, it will take one working day to arrive at its destination. It has nothing to do with the time it takes to make the clothes. 

Shipping to Switzerland:

 All orders are delivered via postal services.

Service             Fee                                                                 Delivery

DHL/UPS          (order costs €0,00 – €21,00) 5.90 €                2-5 Working Days

DHL/UPS          (order costs €21,00 – €85,00)15.00 €             2-5 Working Days

DHL/UPS          (order costs €85,00 – €199,00)17.00 €           2-5 Working Days

Free standard shipping on orders over 120€, within the E.U.

*Any additional import/customs/local tax fees assessed by customs are the responsibility of the customer upon receipt in accordance with your local import and postal regulations.

Shipping to rest of the world:

All orders are delivered via postal services. Tracking is available on parcels over 0,7 kg.

Service                                      Fee                                        Delivery
Standard Shipping                     max. 20.00€                           5-14 Working Days 

 

Free Standard Shipping worldwide on orders over 200€.

*Any additional duties and taxes assessed by customs are the responsibility of the customer. 

~Please note that we do not ship on Saturdays, Sundays, or holidays.

~All customs and duty fees are the customer's responsibility to pay. Duties and taxes vary by country. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, package rejection upon arrival and/or failure to pay duty fees.

~International orders that include pre-ordered items, will be held until the pre-ordered items are available to ship.

~Please note the time frame given is an estimated shipping window and shipping dates are subject to change in rare instances.

~All Orders placed and paid after 2:00 pm (excluding orders placed on weekends or holidays) will be processed within the next day.

 Holidays:

Deliveries on high seasons like Christmas, Easter and Sales season might take a bit longer than usual. You can contact our customer service to get an update on your order status (info@shoko-shop.com).